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Frequently Asked Questions


How much does HAYGAIN cost to run?

The running costs are minimal and you will use considerably less water compared to soaking. The HG1000 and HG600 use just 2.9Kw electricity per hour, whilst the HG-GO uses even less at 1.5Kw. 
Electricity costs vary between utility companies but typically are between 7-18p per kW hour.
In order to work out exactly how much it costs you, find out from one of your electrcity bills how many pence per Kw hour your rate is and then multiply that number by either 2.9 or 1.5 depending on which model in the range you have and this will give you the electricity cost per cycle.
For example if you are using an HG1000 and paying 10 pence per Kw hour it will cost 29p per cycle.

How long does it take to process the hay?

This can vary according to how densley packed the hay is, the ambient and water temperature and voltage supply so the thermometer on the lid is there to act as a guide. With the exception of the HG-GO, when you first set up your HAYGAIN you will need to time how long it takes to reach the green zone (required temperature) within the thermometer. From then on you can use a timer set for the appropriate time.
On average cycle times from start for each model are:

                                      -  HG1000 50 minutes 
                                      -  HG600   45 minutes 
                                      -  HG-GO   45 minutes


Does the outside of the container get hot?


No. All of the HAYGAIN range are made from composite materials with highly efficient thermal properties so although the inside of the container can reach over 100 degrees C the outside is barely warm to touch. Therefore HAYGAIN hay steamers are environmentally friendly and energy saving. 

Once steamed, how long before you feed the hay and how long does it last?
 

The hay is very hot when you first take it out and should be handled with care but it cools very quickly once in the air and can be fed immediately. It is best fed while it is warm and steamy and it would appear most horses prefer it like this but otherwise should be used within 24 hours.

What is the difference between soaking and steaming?

Soaking hay will dampen the spores down and make them swell so they are less likely to be inhaled. With steaming the combination of the heat and the moisture actually kills the spores so the risk is completely eliminated.

Will my horse like it?

The hay comes out of the HAYGAIN like life has been breathed back into it! It is warm and sweet smelling, most horses LOVE it and  find it more palatable than dry or soaked hay. Field trials have shown it is effective at encouraging fussy eaters and even recovering post-op horses in veterinary clinics.
 
How much water will be used?

The hay will absorb and therefore hydrate bringing it back towards its original moisture content, approximately 15+% of its original weight but the hay is neither soggy or heavy. A residue of on average a tea-cup amount of water (condensed steam) remains from each steam cycle. 

What are the advantages of steaming a whole bale in the HAYGAIN HG1000?

The HG1000 accomodates a fully strung bale of hay. By being able to put the bale in complete, you are drastically reducing the amount of spores released into the atmosphere prior to steaming protecting both the handler and nearby horses. It is effortless, quick and efficient to use.

What is the company background?

The Propress group have been in business for almost 30 years and are a worldwide leader in high quality, professional steam appliances. We have supplied international and high street names for years from Armani, Marks and Spencers and Oxfam to Hilton hotels and Royal Palaces, as well as hundreds and thousands of regular customers. Our back up and after sales service is unparalleled. About us.

What makes HAYGAIN different?

HAYGAIN's international organisation of renown and substance.
HAYGAIN's patented, proven method using a steam distribution manifold.
HAYGAIN's durability and built to last quality resulting in value for money.
HAYGAIN's scientific thinking and ongoing indepth scientific research.
HAYGAIN's friendly, qualified advice, after sales support and service.


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